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Carpet FAQ's



What is the carpet drying time?
The carpets are slightly damp after cleaning, and can be walked on with clean non-marking shoes in about 30 minutes. Normal soiled carpets usually dry between 6-8 hours after cleaning (for steam cleaning) or 2 hours for a low moisture clean.

How much furniture do you move?
Couches etc. can be moved by request. We DO NOT move electronics, beds, antiques, hutches, pianos and other large, heavy(no more than 75 lbs), or potentially breakable furniture to be determined by technician.

How often should I get my carpets cleaned?
The carpet manufacturing industry recommends bi-annually (every 3- 4 months if you have children and pets) cleaning with steam cleaning equipment to obtain maximum lifespan of your carpet. Professional cleaning does not damage the carpet.

What is the black around the carpet edges?
This is called filtration edges. It is caused by an air gap between the wall and the sub-floor. Sometimes the filtration edges can be removed depending on how long they have been there.

What is the proper way to spot clean?
Spot cleaning can be done by spraying a mild diluted detergent on the spot, and then blot the spot with a clean white damp towel (DO NOT SCRUB! YOU WILL DAMAGE THE CARPET FIBERS) rinse out the towel and repeat as necessary. NEVER use over the counter spot cleaners as most will leave a sticky surfactant residue, and often bleach or discolor carpets.

What does SCOTCHGARD® Carpet Protector do?
SCOTCHGARD® puts a water resistant shield on your carpet, which helps prevent it from absorbing spills that can turn into permanent stains. SCOTCHGARD® can be applied after cleaning for an additional charge. Carpet protector is highly recommended if you have children or pets.

How do I pick the best carpet cleaner?
Perhaps the best way to select a carpet-cleaning professional is through references from friends and family. A glowing endorsement can provide great peace of mind. If you do not know anyone with recommendations, request references from the company. A reputable cleaning professional should have available a list of satisfied clients or businesses that uses his services.

How can I keep my carpet cleaner for a longer period of time?
Vacuuming twice a week will help prevent soil buildup. Door mats and regular changing of AC filters also prevents soil buildup.


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We Serve: Beaverton, Hillsboro, Forest Grove, Tigard, Tualatin, Lake Oswego and All Surrounding Areas